Description
Switchboard Operations Supervisor
MaineHealth
Biddeford, ME
Full Time
MaineHealth Maine Medical Center is seeking a Switchboard Operations Supervisor to join our care team in Biddeford, ME. The Supervisor - Switchboard Operators is responsible for the direct supervision of the switchboard operators who support the Maine Medical Center Biddeford/Sanford hospitals. This role oversees a team that manages telephone calls, direct communication traffic, paging announcements, and customer service to patients and visitors.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High School Diploma preferred.
- License/Certifications: N/A
- Experience: Minimum of 1 year of supervisor or managerial experience preferred. Minimum of 1 year experience in customer service or as a dispatch/switchboard operator preferred.
- Additional Skills/Requirements Preferred: Computer and data entry experience; proficiency with Microsoft Word, Outlook, SharePoint, and electronic systems.
To learn more and apply, please visit Switchboard Operations Supervisor in Biddeford, ME, United States
About MaineHealth:
MaineHealth is a not-for-profit, integrated health system dedicated to its vision: "Working together so our communities are the healthiest in America." Our system includes nine local health networks, a comprehensive behavioral health care network, diagnostic services, home health agencies, and the MaineHealth Medical Group – comprising 1,700 employed clinicians. With a team of approximately 22,000 care professionals, MaineHealth provides preventive care, diagnosis, and treatment to 1.1 million residents across Maine and New Hampshire. Learn more at mainehealth.org
At MaineHealth, we offer benefits designed to support your needs today while providing flexibility for the future. Our comprehensive packages include:
- Comprehensive health and dental insurance
- Paid parental leave
- A robust retirement program
- Generous paid time off
- And much more!
A career at MaineHealth means working alongside compassionate professionals who are deeply committed to both their colleagues and the communities they serve. We foster a culture of collaboration, continuous growth, and genuine care – both inside our organization and beyond. Here, your skills will be valued, your contributions will make a difference, and your career will thrive.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability, or veteran status.
